1. Who is the data controller for your personal data?

The data controller responsible for data processing related to the various processes involving the management of users, customers, and potential customers, as well as employees and suppliers, is CALZADOS ROBUSTAS, S.L. ,with its registered office at CARRETERA PREJANTO, 72, 26580 ARNEDO (province of LA RIOJA) and Tax ID Number B26291260.

For the purposes of our privacy policy, our contact phone number is 941385411 and our contact email address is contacto@robusta.es.

We also wish to inform you that, with regard to the processing of data related to the management of Users, Customers, and Suppliers, there are no entities that are joint controllers.

2. What kind of personal data do we have about you, and how did we obtain it?

The categories of personal data that CALZADOS ROBUSTAS, S.L. The following are the terms used when referring to its customers and suppliers:

✓ Identification Information
✓ Mailing or email addresses
✓ Business Information
✓ Financial and transaction data
✓ Professional Information
✓ Curriculum Vitae Information
✓ Business Information
✓ Lifestyle data, social profiles

Under no circumstances do we process specially protected data.

We have obtained all of the above-mentioned data either directly from you through the submission of a commercial offer, contractual proposal, etc., or through your company, which provided us with your identification details and other information necessary to fulfill the purpose of the contractual relationship between the parties. It is your obligation—or that of your company—to provide us with updated information in the event of any changes. With regard to job applicant data, we have obtained your information either through the submission of a resume by you or by receiving your application through the services of a job portal. In the latter case, you have authorized the transfer of your data to our company by entering your resume information on the job portal.

3. How long will we retain your data?

Personal data relating to individuals associated with prospective customers, customers, and suppliers that CALZADOS ROBUSTAS, S.L. Data collected through the various contact forms and/or information collection forms will be retained until the data subject requests its deletion. Data provided by our customers and suppliers will be retained for as long as the business relationship between the parties continues, while always complying with the minimum legal retention periods applicable to each matter.

In any case, CALZADOS ROBUSTAS, S.L. We will retain your personal data for as long as is reasonably necessary, taking into account our need to respond to any questions that may arise, resolve issues, make improvements, launch new services, and comply with the requirements of applicable law. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all CALZADOS ROBUSTAS systems, S.L.

4. For what purpose and on what legal basis do we process your data?

At CALZADOS ROBUSTAS, S.L. We process the data provided to us by data subjects in order to manage various activities arising from specific procedures related to sales, after-sales service, supplier management, candidate management, service quality, etc. Accordingly, we will use your data to carry out some of the following actions based on the respective legal basis:

With regard to the legal basis referred to, you are required to provide your personal data; if you do not provide your personal data, we will be unable to perform your contract or comply with legal obligations or those imposed by public authorities.

We will not create marketing profiles based on the information you provide, and consequently, we will not make automated decisions about you based on a marketing profile.

5. To whom will your data be disclosed?

ROBUST SHOES, S.L. We will never share your personal information with any third-party company that intends to use it for direct marketing purposes, unless you have expressly authorized us to do so.

Please be advised that we may disclose your personal information to public administration agencies and competent authorities in cases where CALZADOS ROBUSTAS, S.L. receive a legal request from such authorities or in cases where, acting in good faith, we believe that such action is reasonably necessary to comply with a legal proceeding; to respond to any legal claim or lawsuit; or to protect the rights of CALZADOS ROBUSTAS, S.L. or its customers and the general public.

We would like to inform you that your personal data or the personal data of third parties you have provided (spouses, children, etc.) will not be transferred or disclosed to third parties unless required by law, and the company is solely responsible for its processing and safekeeping.

ROBUST SHOES, S.L. We may share your personal data with third parties (e.g., Internet service providers who help us manage our website or provide the contracted services, IT support and maintenance companies, logistics companies, tax and accounting firms, etc.). In any case, these third parties must maintain, at all times, the same security standards as CALZADOS ROBUSTAS, S.L. with regard to your personal data and, when necessary, will be bound by legal obligations to keep your personal data private and secure, and to use the information solely in accordance with specific instructions from CALZADOS ROBUSTAS, S.L.

We would like to inform you that our organization does not transfer data internationally in connection with the management of Users, Customers, and/or Suppliers.

6. What are your rights as a data subject or interested party?

Any person has the right to obtain confirmation as to whether CALZADOS ROBUSTAS, S.L. is processing personal data concerning you, or not.

Specifically, data subjects may request the right to access their personal data, as well as to receive it in a commonly used and machine-readable format if the processing is carried out by electronic means (right to data portability).

In addition, interested individuals may request the right to correct inaccurate data or, where applicable, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In addition, under certain circumstances, data subjects may request that the processing of their data be restricted; or, under certain circumstances and for reasons related to their particular situation, data subjects may exercise their right to object to the processing of their data. CALZADOS ROBUSTAS, S.L. will cease processing the data, except for compelling legitimate reasons, or for the purpose of exercising or defending against potential claims, or in the cases provided for in applicable regulations.

We also inform you that you have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing based on the consent given prior to its withdrawal.

Likewise, Users are hereby informed that they may exercise the aforementioned rights at any time by contacting us in writing using the contact information provided in Section 1, “Data Controller,” of this CALZADOS ROBUSTAS Data Protection and Privacy Policy, S.L., attaching a copy of your ID. You can also send us an email at contacto@robusta.es.

You also have the right to file a complaint with the Spanish Data Protection Agency, particularly if you have not received a satisfactory resolution regarding the exercise of your rights.

Spanish Data Protection Agency.
6 Jorge Juan Street
28001 – Madrid
Phone: 901100099 / 912663517

7. Protection of website users' personal data.

In accordance with Regulation (EU) 2016/679, CALZADOS ROBUSTAS, S.L. states that the personal data of website users will be processed by CALZADOS ROBUSTAS for the purposes indicated in each data collection form on our website, S.L. Such processing of your data will be based on your consent. By clicking the “SEND” button, the User consents to the processing of their data by CALZADOS ROBUSTAS, S.L.

We also wish to inform you that, unless required by law or with your express consent, CALZADOS ROBUSTAS, S.L. It will not disclose your information to third parties.

Likewise, the User is hereby informed that at any time he or she may exercise the rights of access, rectification, or erasure of data, as well as other rights recognized in this document and governed by Regulation (EU) 2016/679, by notifying CALZADOS ROBUSTAS, S.L. ,CARRETERA PREJANTO, 72 26580 ARNEDO (La Rioja province), e-mail: contacto@robusta.es.

Furthermore, in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, CALZADOS ROBUSTAS, S.L. agrees not to send advertising via email without first obtaining the recipient's express consent. The User may opt out of receiving advertising by checking the corresponding box.

8. Additional Information About Our Privacy Policy

8.1. Safety Measures

ROBUST SHOES, S.L. adopts the security measures required by current European and Spanish data protection regulations, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing described, as well as the varying likelihood and severity of risks to your rights and freedoms as an individual.

8.2.  Processing of Children's Data

Pursuant to the EU GDPR 679/2016 and the LOPDGDD 3/2018, minors over the age of 14 may give their consent to the use of information society services, such as registering for a forum, filling out a contact form, etc. However, it will be the responsibility of CALZADOS ROBUSTAS, S.L. verify the accuracy of the age provided by the minor.

For the processing of data pertaining to children under 14 years of age, such data collection will always be carried out with the express consent of their parents or legal guardians.

8.3 Changes to Our Data Protection and Privacy Policy

Occasionally, CALZADOS ROBUSTAS, S.L. We may make changes and corrections to this section of the Data Protection Policy for Customers, Suppliers, and Users. Please check this section regularly to see if any changes have been made and how they may affect you.

8.4. Why is it necessary to accept this Data Protection and Privacy Policy?

This section of the Data Protection Policy for Customers, Suppliers, and Users provides you, in an easily accessible manner, with all the necessary information so that you can understand the types of data that CALZADOS ROBUSTAS, S.L. provides information regarding its prospective customers, customers, and/or suppliers; the purposes for which their data is processed; the rights granted to you as a data subject under data protection regulations; and how to exercise those rights. Therefore, by intentionally submitting your personal data through our contact channels and/or by entering into a business relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or as permitted by applicable national or regional regulations.

In any case, we must warn you that your refusal to provide us with certain requested information could hinder the progress of the contractual relationship between the parties, with potentially serious consequences regarding the provision of the various services set forth in the commercial contract entered into with the contracting party.

If you have any questions regarding this section of the Data Protection Policy for Prospective Customers, Customers, and Suppliers of CALZADOS ROBUSTAS, S.L., please contact the company using the address provided in Section 1, “Data Controller,” and we will be happy to assist you and answer any additional questions you may have.

9. Applicable Law

These Terms and Conditions shall at all times be governed by the provisions of Spanish and European law regarding the protection of personal data and privacy.